GENERAL TERMS AND CONDITIONS OF ZINANO.COM
These general terms and conditions regulate the services, rights and duties between you, the customer (hereafter: You or Customer) and International Tradeline, (hereafter: Zinano)
1.) Service Provided:
Zinano facilitates a service, which allows individuals to sell and/or buy services from other Zinano customers, using the Zinano.com website.
On Zinano.com everyone can create a free profile and post as many gigs (jobs) as they like. Seller may post the same gig only once. Duplicated or very similar gigs will be deleted. Gigs can be priced from ( 10$ - 20$ - 30$ - 40$ - 50$ - 60$ - 70$ - 80$ - 90$ - 100$ - 200$ - 300$ - To 1000$ ).
Only registered users can buy and sell on Zinano, registration is free of charge. There is only one account allowed per person. Each user must have a unique Paypal/Payza account. Using the same Paypal or Payza account for more than one user is not accepted. Registering multiple accounts will get the account permanently banned.
2.) Services for Gigs:
Buyers are granted all rights for the delivered work, unless otherwise specified by the seller in the gig description.
Gigs must not contain: Adult material or X-rated services, pirated software, competing services and any other illegal service or product. Zinano reserves the right to decline and delete any gig without a reason stated.
3.) Buyer Protection
Zinano invests a lot of time and effort into making sure all gigs on Zinano meet our quality guidelines. Incomplete orders will be cancelled and credited to the Buyer´s Zinano account balance.
4.) Terms of Payment:
All gigs must be paid through PayPal, Payza, or Zinano balance at the time of ordering. Zinano holds the payment in escrow and pays it to the Seller after the Buyer has accepted the gig. Zinano collects a 20% service fee on all transactions.
Users are not permitted to offer or accept payments using any method other than through the Zinano system. Gigs should be ordered using the "Order Now" button.
5.) Order Procedure:
After payment has cleared; the Seller will be notified about the gig and start working. Buyer will be notified of order status changes by email. After Buyer accepts gig, the payment will be credited to the Seller’s account. Users are not permitted to offer or accept to communicate with other Zinano users outside of the Zinano messaging system. Doing so, will get the account blocked permanently.
6.) Late Delivery:
If an order delivery is past due, Seller will receive a daily reminder for seven days. If Seller fails to complete order within this seven day grace period, the order will be automatically cancelled and the money refunded to the Buyer´s Zinano account balance. Late delivery has a negative effect on a Seller’s rating and is only tolerated once. Repeat offenders will have their accounts suspended.
7.) Mutual Order Cancellation:
Both, Buyer and Seller may at any time mutually cancel the order without a negative effect on the seller’s rating. Money from cancellations will be refunded to the Buyer´s Zinano account balance.
8.) Delivering Orders:
Zinano shall not be held reliable for quality of gigs delivered. Buyers must choose carefully who they order from and should always check rating and comments from other users. All disputes are to be solved between the Buyer and the Seller directly: if a Buyer is unhappy with an order, he/she should reject the delivered work and insist on the gig delivery as described in the gig description. Buyer should also leave a negative rating. The Zinano Buyer Protection will cancel late orders automatically and refund the purchase to the Buyer´s Zinano account balance.
We encourage our buyers and sellers to resolve issues between themselves. If for any reason this process fails, you can contact us at support@Zinano.com If necessary, refunds will be deposited into the Buyer´s Zinano account balance. PayPal or Payza refund requests are not accepted.
Zinano reserves the right to cancel and refund any order at any time without a reason.
10.) Withdrawing Funds:
Funds can be withdrawn to a Paypal or Payza account or to the Seller´s Zinano account balance 14 days after a gig was marked as complete for Gig. Please make sure your Paypal or Payza account is eligible to receive payments before withdrawing funds from your Zinano account. To be eligible for withdrawal, you must have a minimum balance of $20.00. Please allow up to 3 business days for payout requests to be processed.
Zinano is an ecommerce platform and micro job service provider and is not directly involved in the gigs and especially in the quality of the gig provided.
12.) Limitations of liability:
Under no circumstance shall Zinano be liable for damages exceeding the purchase price of the gig. Account credits only, no Paypal or Payza refunds.
13.) Payment Disputes:
You agree to never file a payment dispute with Paypal or Payza. Contact our Zinano support team at helpdesk@Zinano.com to help you solve payment issues. Customers who file Paypal or Payza disputes will have their Zinano accounts closed and be permanently banned from using Zinano in the future.
14.) Unsolicited Emailing:
With the exception of certain verified opt-in mailings, Zinano prohibits any form of unsolicited bulk emailing (commonly referred to as "spamming") by any user, either related or unrelated to Zinano. User's participation in verified opt-in mailings shall only be permitted upon prior written consent of Zinano. For the purpose of this Agreement, spamming also includes any similar, abusive behavior including, but not limited to automatically sending scripted text (and website URL) disguised as "chat" into any third party chat room, bulletin board or website. Any report of spamming will be investigated immediately, and Zinano may, in its sole discretion, suspend the account of the User in question pending the review or investigation of the reported spamming. Zinano will terminate any user found, in its sole discretion, to have engaged in this prohibited behavior, and the termination provisions above will apply. Zinano reserves the right to take any other action it deems necessary in this regard, and further reserves the right to change these standards from time to time, to be effective upon notice to User.
All notifications have to be made in writing and can be transmitted via email to helpdesk@Zinano.com
Customer fully accepts these terms & conditions upon use of the Zinano.com website. Zinano may make changes to its Terms of Services and will make a copy of the latest version available at http://Zinano.com/terms_of_service You understand and agree that Zinano will treat your use as acceptance of the updated Terms of Service.